Rejected Applications

Yoti applications may be rejected for the following reason(s):

• Poor quality selfie with a government-issued, non-expired photo ID

• Poor quality image of a government-issued, non-expired photo ID or passport

• Provided ID is expired or will expire in less than 30 days

• Provided ID is invalid or damaged (hole-punched, cracked/taped, cut-up)

• Provided ID is not government-issued and/or does not contain the holder’s photo

Third-party content is missing information. You must submit:

• The Creator’s ID

• The Creator’s selfie photo with matching ID

• A Creator release form

• The Creator’s selfie photo with signed release form

Profile cover images and profile photos:  

• Cover image and/or profile photo does not match your identity. 

• Cover images or profile photos are misleading or confusing. Images should represent the type of content you intend to post

• Cover image and profile photo do not match criteria; they cannot contain nudity and/or sexual material.

Submitted account applications for 2 or more Creators; additional documents are required:

• Creator’s government-issued, non-expired IDs 

• Creator’s selfie photos with government-issued, non-expired IDs

Additional reasons: 

• Submitted account promotes escort services, which are prohibited by our Terms and Conditions 

• Submitted account suggests direct contact with Fans, which is prohibited by our Terms and Conditions 

• Submitted Account suggests third-party payment processors or services in the About Section, website URL, cover image, or profile photo 

• Submitted account owner is not over the age of 18