Application rejected
Last updated 10 August 2026
Most rejections are a photo problem or a missing document rather than a decision about you. Fix the specific thing and reapply.
Your ID or selfie
The most common cause by a distance. Verification is rejected if:
| The selfie is poor quality, or does not clearly show you holding the ID |
| The image of the ID is poor quality, blurred, or has glare across the details |
| The ID is expired, or expires within 30 days |
| The ID is damaged, hole-punched, cracked, taped, or cut |
| The ID is not government-issued, or does not carry your photo |
Photograph it flat, in daylight, with no flash, on a flat surface, with all four corners in frame and nothing covered. That fixes most of these.
Your cover image or profile photo
| It does not match your verified identity |
| It is misleading about the kind of content you will post |
If anyone else appears in your content
Everyone who appears has to be verified and to have agreed to it. For each additional person, submit:
| Their government-issued, unexpired ID |
| A selfie of them holding that ID |
| A signed release form |
| A selfie of them holding the signed release form |
The same applies to an account run by two or more creators. There is no way around this and no exception for a partner or a friend.
Things that will always be rejected
| Escort services. Advertising them, or anything that reads as advertising them, is prohibited. |
| Offering direct contact with fans. Meeting, calling, or contact outside the platform. |
| References to other payment services. In your bio, website link, cover image, or profile photo. Payment happens on Hidden only. |
| Being under 18. No exceptions, ever. |
Common questions
+Can I apply again?
Yes, once you have fixed the reason it was rejected. Resubmitting the same thing unchanged will get the same answer.
+You did not tell me why.
Contact support and ask. We can usually tell you which part it was.
+My ID is valid but keeps failing.
Try a different document if you have one, and take the photo somewhere brighter with no flash. If it still fails, get in touch rather than repeating the attempt.
+Where do I get a release form?
You can request a release form under Mentions when creating a post.
Related
How to create your Creator account
Creator's moderation guidelines
Not sure why yours was rejected? Contact support and ask.
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