How to cancel a subscription
Last updated 6 August 2026
You can cancel any subscription yourself, at any time, from your account. You do not need to contact support. Cancelling stops future charges, and you keep access until the end of the period you have already paid for.
How to cancel
| 1 | Open your account Go to Account, then Active Subscriptions. |
| 2 | Find the subscription Every subscription you currently pay for is listed here, with its renewal date. |
| 3 | Select Cancel Subscription Confirm when you are asked to. |
| 4 | Check it worked The subscription should now show as cancelled, with the date your access ends. |
There are no exceptions to this process. Every subscription can be cancelled from your account, and no subscription requires you to contact us to end it.
What happens next
| Future charges | Stop immediately. You will not be billed for this subscription again. |
| Your access | Continues until the end of the period you have paid for, then ends. |
| The current period | Not refunded. Cancelling stops the next payment, it does not reverse the last one. |
| Resubscribing | Available at any time, at the price listed then. |
Cancelling early does not give you a shorter month. If you cancel on day two of a paid month, you keep access for the remaining days rather than losing them.
Blocking is not the same as cancelling
If you block a creator you are subscribed to, you lose access to their content straight away and the remaining days are not refunded. Blocking does not always stop the subscription from renewing.
If you want to stop paying, cancel the subscription. Block afterwards if you also want to stop seeing the account.
If you cannot find the subscription
Active Subscriptions lists only subscriptions that are currently billing. If something is missing from that list, one of these is usually why:
| It has already been cancelled A cancelled subscription stops appearing here once its final period ends. |
| It was a one-off purchase Tips, unlocked messages, and store purchases are charged once. There is nothing recurring to cancel. |
| You are signed in to a different account Check the email address you are signed in with against the one on the payment receipt. |
If none of these apply and you are still being billed, email support@hidden.com with the date, the amount, and the last four digits of your card, and we will find it.
Common questions
+Will I lose access as soon as I cancel?
No. You keep access until the end of the period you have already paid for. Cancelling early does not shorten it.
+Do I get money back for the rest of the month?
No. The period you have paid for is not refunded, but you keep it. You are not paying for time you cannot use.
+I cancelled but I was charged again. Why?
Check the date of the charge. If it is dated before you cancelled, it is the renewal for the period you are in now. If it is dated after, email us with the date and amount and we will look into it.
+Do I have to tell the creator?
No. Cancelling is between you and your account. You do not need to explain it to anyone.
+Can I cancel by contacting support instead?
You can cancel yourself in less time than it takes us to reply. Every subscription can be cancelled from Account, then Active Subscriptions, with no exceptions.
Related
Why didn't my subscription auto-renew?
How transactions and charges work
Still being billed after cancelling? Email support@hidden.com with the date, the amount, and the last four digits of your card.
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I can't find my subscription
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