If you’re having trouble subscribing to a Creator, it’s usually because one of a few requirements isn’t met yet. Here’s what to check.
Before you can subscribe
- Verify your email. Make sure your email address is confirmed.
- Use an up-to-date browser. An outdated browser can cause issues at checkout.
- Add a valid credit card. Link a working card to your account.
Once all three are in place, try subscribing again.
Still need help? Reach out to our Support team and we’ll be happy to help.
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