Why didn't my subscription auto-renew?

Modified on Tue, 9 Jun at 11:12 AM

Subscriptions on Hidden renew automatically by default, so you don’t have to do anything to keep them going. If yours didn’t renew, here’s why that can happen.

Why a subscription might not auto-renew

  • Your credit card was declined.
  • You turned off auto-renew.
  • The subscription price increased.

What to do

Check your account, make sure you have a valid credit card on file, and try subscribing again.

Still need help? Reach out to our Support team and we’ll be happy to help.

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