Can't log in even though my details are correct

Modified on Tue, 9 Jun at 10:34 AM

If your login details are correct but you still can’t get in, your account may have been flagged. Here’s what might be happening, and what to do next.

Check your email

First, check your inbox for a message from us. Your account may have been flagged as suspicious or restricted. If there has been a Terms of Service violation, the account may have been closed.

Previous account violations

If you had an earlier account on Hidden that was closed for a violation, any new account you create may also be restricted or closed.

Think it’s a mistake?

If you believe your account was flagged by mistake, contact us at support@hidden.com with any details or evidence that can help us review your situation.

Still need help? Reach out to our Support team and we’ll be happy to help.

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