Whatever brought you here, the answer is in here.
Help for everyone on Hidden. Start with what you're doing, or search if you already know what you're looking for.
01 · Browse
I am a Creator on Hidden
Getting Started
- How to create your Creator account
- Why should I choose Hidden?
- Who can use Hidden?
- Application rejected
Content Guidelines
- Can I post AI-generated content?
- Moderation Guidelines
- How your posts get approved
- If another creator mentions you
Publishing
- Tips for Creators: how do I grow on Hidden?
- Can I promote my Hidden account on social media?
- Tags & Categories
- Creator Profile Page
Earnings and Payouts
- How payouts appear on your bank statement
- How much of my earnings do I keep?
- Request a payout
- Cancel a payout request
Taxes
All 8 articles 02 · Browse
I am a Fan on Hidden
Getting Started
- Which countries is Hidden available in?
- How to find a Creator's profile
- Tips for Fans: how do I get the most out of Hidden?
- Hidden app for iOS or Android?
Subscriptions
- Why can't I subscribe to a Creator?
- I can't find my subscription
- How to cancel a subscription
- Why didn't my subscription auto-renew?
Payments and Billing
- What is your refund policy?
- Chargebacks and credit card disputes
- How is content priced on Hidden?
- How Hidden charges appear on your statement
Still stuck?
Get support
A person reads every ticket. Include dates, amounts, post links or payout references and most things are resolved on the first reply.
Route one
Open a ticket
Arrives with the details we'd otherwise have to ask for, and the reply stays in one place.
Open a ticket
Route two
Email us
Write to us directly and we'll open a ticket for you. Useful if you can't sign in.
support@hidden.com